Machine ID is illegal.

Support for problems with license issues for my licensed tools
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dennis
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Machine ID is illegal.

Post by dennis »

With NVIDIA GeForce GT 430
DGIndexNV/Help/About DGIndexNV 2053.0.0.160 [64 bit]
generated: 00000000
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admin
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Re: Machine ID is illegal.

Post by admin »

Please give OS details. Be aware that WinXP is not supported. It sounds like your WMI service is not functioning. You can try this process, but be sure to use the one in there for your specific OS.

https://support.solarwindsmsp.com/kb/so ... Repository

I have also sent you a small EXE that will test the WMI service, etc.

As a last resort I can send you a license that will work with Machine ID 0, but I prefer to fix it properly if possible.
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dennis
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Re: Machine ID is illegal.

Post by dennis »

Windows specifications
Edition: Windows 10 Pro
Version: 1803
Installed on: 5/18/2018
OS build: 17134.376
C:\WINDOWS\system32> winmgmt /verifyrepository
WMI repository is consistent
I haven't received *.exe yet.
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admin
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Re: Machine ID is illegal.

Post by admin »

I see gmail does not accept attached EXE files, so I put it here for you:

http://rationalqm.us/misc/MBSerialNumber.exe
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dennis
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Re: Machine ID is illegal.

Post by dennis »

The machine with the illegal ID
>MBSerialNumber
Connected to ROOT\CIMV2 WMI namespace
returned 1, count 0
No objects found
Cleaning up...
Cleanup successfull
Other machine
MBSerialNumber
Connected to ROOT\CIMV2 WMI namespace
returned 0, count 1
Get succeeded
serial QSHN00401178
returned 1, count 0
No objects found
Cleaning up...
Cleanup successfull
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admin
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Re: Machine ID is illegal.

Post by admin »

That's a WMI error for which I have been unable to find a solution. I have emailed you a key that should work with Machine ID 00000000.

Perhaps before using that you can make sure you have Admin privileges on the account.
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dennis
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Re: Machine ID is illegal.

Post by dennis »

Thank you very much.
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admin
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Re: Machine ID is illegal.

Post by admin »

You're welcome. Is the key working? If so, I can mark this resolved.
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admin
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Re: Machine ID is illegal.

Post by admin »

Since you won't grace me with a reply to my question, even after I asked you to do so in another thread, I'll mark this resolved.
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NedBeatty
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[RESOLVED] Machine ID is illegal.

Post by NedBeatty »

I am having this same problem after upgrading my machine with an NVMe SSD drive. My old license does not work and my machine ID comes back as all zeros. I tried MBSerialNumber.exe and the results were:
...
returned 1, count 0
No objects found
Cleaning up...
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Rocky
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[RESOLVED] Machine ID is illegal.

Post by Rocky »

Please give the full output (no ...).
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NedBeatty
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[RESOLVED] Machine ID is illegal.

Post by NedBeatty »

The link http://rationalqm.us/misc/MBSerialNumber.exe is no longer working for me and I deleted the executable I downloaded before.
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Rocky
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[RESOLVED] Machine ID is illegal.

Post by Rocky »

Please download both of these:

http://rationalqm.us/misc/MBSerialNumber1.exe
http://rationalqm.us/misc/MBSerialNumber2.exe

Run them in a command window and send me the results in a PM.
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Rocky
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[RESOLVED] Machine ID is illegal.

Post by Rocky »

The only thing I can think of is that you are running an older build of DGIndexNV. I have sent a DGIndexNV debug build that will at least eliminate that, and shed some light on what is happening.
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Rocky
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[RESOLVED] Machine ID is illegal.

Post by Rocky »

Please try with the most recent DGIndexNV 2053.0.0.228.
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Rocky
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[RESOLVED] Machine ID is illegal.

Post by Rocky »

Turns out user was using 2052 which is way before the zero machine ID problem was solved.
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