[RESOLVED] Machine ID is illegal.

Support for problems with license issues for my licensed tools
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dennis
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Joined: Mon Mar 26, 2018 6:00 am

[RESOLVED] Machine ID is illegal.

Post by dennis » Wed Oct 31, 2018 6:43 am

With NVIDIA GeForce GT 430
DGIndexNV/Help/About DGIndexNV 2053.0.0.160 [64 bit]
generated: 00000000

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admin
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Joined: Thu Sep 09, 2010 3:08 pm

Re: Machine ID is illegal.

Post by admin » Wed Oct 31, 2018 9:44 am

Please give OS details. Be aware that WinXP is not supported. It sounds like your WMI service is not functioning. You can try this process, but be sure to use the one in there for your specific OS.

https://support.solarwindsmsp.com/kb/so ... Repository

I have also sent you a small EXE that will test the WMI service, etc.

As a last resort I can send you a license that will work with Machine ID 0, but I prefer to fix it properly if possible.

dennis
Posts: 12
Joined: Mon Mar 26, 2018 6:00 am

Re: Machine ID is illegal.

Post by dennis » Wed Oct 31, 2018 11:34 am

Windows specifications
Edition: Windows 10 Pro
Version: 1803
Installed on: 5/18/2018
OS build: 17134.376
C:\WINDOWS\system32> winmgmt /verifyrepository
WMI repository is consistent
I haven't received *.exe yet.

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admin
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Re: Machine ID is illegal.

Post by admin » Wed Oct 31, 2018 12:12 pm

I see gmail does not accept attached EXE files, so I put it here for you:

http://rationalqm.us/misc/MBSerialNumber.exe

dennis
Posts: 12
Joined: Mon Mar 26, 2018 6:00 am

Re: Machine ID is illegal.

Post by dennis » Wed Oct 31, 2018 12:45 pm

The machine with the illegal ID
>MBSerialNumber
Connected to ROOT\CIMV2 WMI namespace
returned 1, count 0
No objects found
Cleaning up...
Cleanup successfull
Other machine
MBSerialNumber
Connected to ROOT\CIMV2 WMI namespace
returned 0, count 1
Get succeeded
serial QSHN00401178
returned 1, count 0
No objects found
Cleaning up...
Cleanup successfull

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admin
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Re: Machine ID is illegal.

Post by admin » Wed Oct 31, 2018 2:22 pm

That's a WMI error for which I have been unable to find a solution. I have emailed you a key that should work with Machine ID 00000000.

Perhaps before using that you can make sure you have Admin privileges on the account.

dennis
Posts: 12
Joined: Mon Mar 26, 2018 6:00 am

Re: Machine ID is illegal.

Post by dennis » Wed Oct 31, 2018 2:30 pm

Thank you very much.

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admin
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Re: Machine ID is illegal.

Post by admin » Wed Oct 31, 2018 2:59 pm

You're welcome. Is the key working? If so, I can mark this resolved.

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admin
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Re: Machine ID is illegal.

Post by admin » Sat Nov 03, 2018 8:36 am

Since you won't grace me with a reply to my question, even after I asked you to do so in another thread, I'll mark this resolved.

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