[RESOLVED] Machine ID changes frequently

Support for problems with license issues for my licensed tools
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ma-wittmann
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Joined: Tue Nov 13, 2018 4:46 am

[RESOLVED] Machine ID changes frequently

Post by ma-wittmann » Tue Nov 13, 2018 5:03 am

Hello.

this problem seems to be Windows 10 related. I guess Windows 10 updates are changing my Machine ID frequently - without changing hardware.
So my purchased DGDeCNV license is getting invalid and I always have to create a new one for the same PC.

Any suggestions for this annoying issue?

Kind Regards
Matthias

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admin
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Re: Machine ID changes frequently

Post by admin » Tue Nov 13, 2018 9:53 am

Sorry for the hassles. Can you run this please and post the results:

http://rationalqm.us/misc/MBSerialNumber.exe

Thank you.

ma-wittmann
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Re: Machine ID changes frequently

Post by ma-wittmann » Wed Nov 14, 2018 12:02 pm

Hm, I can't run the application. Blockey by SmartScreen, when selecting to do it anyway the application window is closing.

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admin
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Re: Machine ID changes frequently

Post by admin » Wed Nov 14, 2018 12:32 pm

You have to download the EXE and then open a CMD window and type "mbserialnumber" to run it. Is that what you did?

ma-wittmann
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Re: Machine ID changes frequently

Post by ma-wittmann » Thu Nov 15, 2018 12:26 am

OK, it's working now.

Report:

Connected to ROOT\CIMV2 WMI namespace
returned 0, count 1
Get succeeded
serial Not Applicable
returned 1, count 0
No objects found
Cleaning up...
Cleanup successfull

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Re: Machine ID changes frequently

Post by admin » Thu Nov 15, 2018 12:45 am

OK, I know what's going on, thanks for the testing. I'll release a slipstream tomorrow to fix that.

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Re: Machine ID changes frequently

Post by admin » Thu Nov 15, 2018 6:02 pm

Hopefully fixed in slipstream 161. Note that if you do not have a valid mobo ID then you will need to generate a new license for this slipstream but thereafter the machine ID and license should be stable. Those people with a valid mobo ID will not need to make a new license.

ma-wittmann
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Re: [RESOLVED] Machine ID changes frequently

Post by ma-wittmann » Fri Nov 16, 2018 2:06 am

Good news!
DGTools license generator allows a maximum of 16 license numbers. Because of this issue I've wasted a few. So could you please reset my possible license number changes?

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Re: [RESOLVED] Machine ID changes frequently

Post by admin » Sat Nov 17, 2018 1:00 pm

Send me an email with your user ID.

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