Support forum for DG Tools

It's a problem of my friend who just bought a license.

DGIndexNV generated 00000000 on his computer, while DGIM generated a correct one (01xxxxDF).

Is there any problem here? Shall he just honer the latter machine id and use the corresponding key with DGNV?

Yes, strange. I have a few people getting machine ID 00000000 but haven't had time to investigate why. In the meantime, this license key will work:

5e8567afe7a1fd72f8bc6edf9189486794b67ea447ed84450f4e7568f55d35ae

This should no longer occur in the most recent release. Marking resolved.