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Machine ID changed after upgrade to Windows 10 build 10586

Posted: Thu Nov 19, 2015 6:56 am
by yenchee1970
As title.
My license stops working due to the machine ID is changed after I upgrade my Windows 10 to build 10586 (from 10240).
How can I fix it?

Re: Machine ID changed after upgrade to Windows 10 build 10586

Posted: Thu Nov 19, 2015 7:44 am
by admin
That would not happen if you were on the latest version of DGDecNV. You should download the latest version and then make a new license using the license generator. Then things will be stable.

Re: [RESOLVED] Machine ID changed after upgrade to Windows 10 build 10586

Posted: Thu Nov 19, 2015 9:03 am
by yenchee1970
I am using DGDecIM, not DGDecNV. Is there any update one available?

Re: [RESOLVED] Machine ID changed after upgrade to Windows 10 build 10586

Posted: Thu Nov 19, 2015 9:15 am
by admin
Yes, just download it again from my web-page.

Re: [RESOLVED] Machine ID changed after upgrade to Windows 10 build 10586

Posted: Thu Nov 19, 2015 8:21 pm
by yenchee1970
I just downloaded DGDecIM again. It is still complaining invalid license.

Re: [RESOLVED] Machine ID changed after upgrade to Windows 10 build 10586

Posted: Fri Nov 20, 2015 7:57 am
by admin
I assume you made the new license as I mentioned. If so, please email me your user ID, a screenshot of the popup from "DGIndexIM' run without parameters (shows the machine ID), and attach the license file that you made.