Machine ID changed after upgrade to Windows 10 build 10586

Support for problems with license issues for my licensed tools
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yenchee1970
Posts: 5
Joined: Sun Sep 20, 2015 6:53 pm

Machine ID changed after upgrade to Windows 10 build 10586

Post by yenchee1970 »

As title.
My license stops working due to the machine ID is changed after I upgrade my Windows 10 to build 10586 (from 10240).
How can I fix it?
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admin
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Joined: Thu Sep 09, 2010 3:08 pm

Re: Machine ID changed after upgrade to Windows 10 build 10586

Post by admin »

That would not happen if you were on the latest version of DGDecNV. You should download the latest version and then make a new license using the license generator. Then things will be stable.
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yenchee1970
Posts: 5
Joined: Sun Sep 20, 2015 6:53 pm

Re: [RESOLVED] Machine ID changed after upgrade to Windows 10 build 10586

Post by yenchee1970 »

I am using DGDecIM, not DGDecNV. Is there any update one available?
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admin
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Re: [RESOLVED] Machine ID changed after upgrade to Windows 10 build 10586

Post by admin »

Yes, just download it again from my web-page.
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yenchee1970
Posts: 5
Joined: Sun Sep 20, 2015 6:53 pm

Re: [RESOLVED] Machine ID changed after upgrade to Windows 10 build 10586

Post by yenchee1970 »

I just downloaded DGDecIM again. It is still complaining invalid license.
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admin
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Re: [RESOLVED] Machine ID changed after upgrade to Windows 10 build 10586

Post by admin »

I assume you made the new license as I mentioned. If so, please email me your user ID, a screenshot of the popup from "DGIndexIM' run without parameters (shows the machine ID), and attach the license file that you made.
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