[RESOLVED] hello i a newbe ,I've done a donate when i dont have this account

Support for problems with license issues for my licensed tools
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kenjysn
Posts: 4
Joined: Mon Feb 22, 2016 11:37 pm

[RESOLVED] hello i a newbe ,I've done a donate when i dont have this account

Post by kenjysn » Tue Feb 23, 2016 12:05 am

what can i do,i use paypal to do the donate,and paypal leave me a confirm code: [deleted for privacy]

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admin
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Joined: Thu Sep 09, 2010 3:08 pm

Re: hello i a newbe ,I've done a donate when i dont have this account

Post by admin » Tue Feb 23, 2016 8:08 am

My process is manual and so I send activations every one to two days. Your activation was sent this morning.

When your donation is made, PayPal sends you the following message. Maybe you missed it?

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Thank you for your donation! Please be aware that my fulfillment process is not automated and I can process activations only intermittently, so be patient if your activation seems delayed. Please allow 3 days before thinking there is a problem, to allow for unforseen absences, etc. Therefore, there may be a delay before you hear from me after making your donation. If you have waited 3 days without a response feel free to contact me at donald.graft@cantab.net and I will do my best to resolve the problem.
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Welcome to the forum and thank you for your interest in my tools.

kenjysn
Posts: 4
Joined: Mon Feb 22, 2016 11:37 pm

Re: [RESOLVED] hello i a newbe ,I've done a donate when i dont have this account

Post by kenjysn » Tue Feb 23, 2016 9:20 am

good,I've receive the email now

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admin
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Joined: Thu Sep 09, 2010 3:08 pm

Re: [RESOLVED] hello i a newbe ,I've done a donate when i dont have this account

Post by admin » Tue Feb 23, 2016 1:54 pm

Sweet. Post again if you have any problems. Awesome people like MeteorRain will probably figure it out before I do. :mrgreen:

Delia
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Joined: Thu May 23, 2013 6:31 am

Re: [RESOLVED] hello i a newbe ,I've done a donate when i dont have this account

Post by Delia » Tue Mar 08, 2016 3:22 am

Why can not I get a license for his ID, resulting in 2013 need again donate ?

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admin
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Re: [RESOLVED] hello i a newbe ,I've done a donate when i dont have this account

Post by admin » Tue Mar 08, 2016 8:35 am

Delia wrote:Why can not I get a license for his ID, resulting in 2013 need again donate ?
I answered your PM about this.

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