[RESOLVED] User ID lost, and question about MachineID & licence
Posted: Mon Aug 29, 2016 7:59 am
Hello (still Donald around?),
Like apparently a few other ones here, I'm an old user of DGDecNV and lost sight of the the UserID I got when I registered...
A few years later, as I'm going to change my good old laptop in a few days, I'll need to generate a new licence so I'll need to get back my UserID.
I saw in other posts you asked to send you the email adress used to register initially. I think I know wich one I used, but where do I send it : do you have a specific email adress for that, or can I send it to you by PM ?
As I'm not quite sure of the adress I used I can also send you my existing licence file, if maybe you can "reverse-engineer" it to find its origin ?
Related question :
I saw that you're now proposing DGDecIM that supports QuickSync (which my new laptop will have).
I understood that it should use the same licence as DGDecNV (or not?), but when I tried to test DGDecIM with my old DGDecINV licence file it didn't work.
Then I noticed that the MachineID I get from DGDecIM is different to the one appearing in the About section of my DGDecINV : is it normal ?
Regards,
Erwan
Like apparently a few other ones here, I'm an old user of DGDecNV and lost sight of the the UserID I got when I registered...
A few years later, as I'm going to change my good old laptop in a few days, I'll need to generate a new licence so I'll need to get back my UserID.
I saw in other posts you asked to send you the email adress used to register initially. I think I know wich one I used, but where do I send it : do you have a specific email adress for that, or can I send it to you by PM ?
As I'm not quite sure of the adress I used I can also send you my existing licence file, if maybe you can "reverse-engineer" it to find its origin ?
Related question :
I saw that you're now proposing DGDecIM that supports QuickSync (which my new laptop will have).
I understood that it should use the same licence as DGDecNV (or not?), but when I tried to test DGDecIM with my old DGDecINV licence file it didn't work.
Then I noticed that the MachineID I get from DGDecIM is different to the one appearing in the About section of my DGDecINV : is it normal ?
Regards,
Erwan