[SOLVED] DGindexNV won't open to get machine id

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goonielife
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[SOLVED] DGindexNV won't open to get machine id

Post by goonielife »

I've donated and gotten the download for versions 2053 and 2052.
When I click the DGindexNV.exe in the x64 folder (or the main folder I've tried both but would use the x64), the mouse whirls for a second but the program never opens.
Event viewer shows:
Faulting application name: DGIndexNV.exe, version: 2053.0.0.144, time stamp: 0x5ad49aeb
Faulting module name: DGIndexNV.exe, version: 2053.0.0.144, time stamp: 0x5ad49aeb
Exception code: 0xc0000005
Fault offset: 0x000000000005103c
Faulting process id: 0x90c
Faulting application start time: 0x01d3dcb22b3f6439
Faulting application path: C:\Users\gooni\Downloads\dgdecnv2053\x64 Binaries\DGIndexNV.exe
Faulting module path: C:\Users\gooni\Downloads\dgdecnv2053\x64 Binaries\DGIndexNV.exe
Report Id: e901f82e-d419-4be6-bc1d-bccddf94b913
Faulting package full name:
Faulting package-relative application ID:

I tried "run as adminstrator" with no luck.
Running windows 10 home.
GPU is a Quadro P5000 (not in a laptop).
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admin
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Re: DGindexNV won't open to get machine id

Post by admin »

Please download this:

http://rationalqm.us/misc/goonie.rar

Extract it into a directory and then open a CMD prompt in that directory. Issue this command:

cudaVideoDecode Alba.264 Alba.yuv

Report the results.

You can also try with other NVDec (cuvid)-enabled applications to see what happens there.
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Re: DGindexNV won't open to get machine id

Post by admin »

Also, please tell me which nVidia driver version you are running.
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

Driver 390.77
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

Output of command:
Processed 580 frames in 4333ms (133.86fps)
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

I may have gotten the machine id, trying to open DGIndexIM, I get an error but it lists a Machine ID.
I used that ID to get a license and put it in the DGIndexNV folder.
I'm using StaxRip and tryign to index an MKV using DGIndexNV give me an error, is this a DGIndexNV error or a staxrip error??

Error DGIndexNV: Index, No Demux using DGIndexNV 2053 2017-08-28 (1.7.0.0)

DGIndexNV: Index, No Demux using DGIndexNV 2053 2017-08-28 failed with exit code: -1073741819 (0xC0000005)

The exit code might be a system error code: The instruction at 0xp referenced memory at 0xp. The memory could not be s.


------ DGIndexNV: Index, No Demux using DGIndexNV 2053 2017-08-28 ------

"C:\Users\gooni\Downloads\dgdecnv2053\x64 Binaries\DGIndexNV.exe" -i "C:\Users\gooni\Videos\RIPS\Corner Gas - S01E01 - Ruby Reborn.mkv" -o "C:\Users\gooni\Videos\StaxTmp\Corner Gas - S01E01 - Ruby Reborn_temp\Corner Gas - S01E01 - Ruby Reborn.dgi" -h




StaxRip.ErrorAbortException: DGIndexNV: Index, No Demux using DGIndexNV 2053 2017-08-28 failed with exit code: -1073741819 (0xC0000005)

The exit code might be a system error code: The instruction at 0xp referenced memory at 0xp. The memory could not be s.


------ DGIndexNV: Index, No Demux using DGIndexNV 2053 2017-08-28 ------

"C:\Users\gooni\Downloads\dgdecnv2053\x64 Binaries\DGIndexNV.exe" -i "C:\Users\gooni\Videos\RIPS\Corner Gas - S01E01 - Ruby Reborn.mkv" -o "C:\Users\gooni\Videos\StaxTmp\Corner Gas - S01E01 - Ruby Reborn_temp\Corner Gas - S01E01 - Ruby Reborn.dgi" -h



at StaxRip.Proc.Start() in D:\Projekte\VS\VB\StaxRip\General\Proc.vb:line 338
at StaxRip.CommandLineDemuxer.Run(Project proj) in D:\Projekte\VS\VB\StaxRip\General\Demux.vb:line 207
at StaxRip.MainForm.Demux() in D:\Projekte\VS\VB\StaxRip\Forms\MainForm.vb:line 3119
at StaxRip.MainForm.OpenVideoSourceFiles(IEnumerable`1 files, Boolean isEncoding) in D:\Projekte\VS\VB\StaxRip\Forms\MainForm.vb:line 1962
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

Faulting application name: DGIndexNV.exe, version: 2053.0.0.144, time stamp: 0x5ad49aeb
Faulting module name: DGIndexNV.exe, version: 2053.0.0.144, time stamp: 0x5ad49aeb
Exception code: 0xc0000005
Fault offset: 0x000000000005103c
Faulting process id: 0x10d4
Faulting application start time: 0x01d3dcc2847acb7d
Faulting application path: C:\Users\gooni\Downloads\dgdecnv2053\x64 Binaries\DGIndexNV.exe
Faulting module path: C:\Users\gooni\Downloads\dgdecnv2053\x64 Binaries\DGIndexNV.exe
Report Id: 358de780-bac9-496b-b8b9-4352c3cf1178
Faulting package full name:
Faulting package-relative application ID:
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Re: DGindexNV won't open to get machine id

Post by admin »

I can help only if you follow my debug steps. I don't care right now about DGIndexIM or staxrip. If DGIndexNV crashes on open we have to find out why. I will tell you those are not DGIndexNV error messages.

For now I want you to open DGIndexNV via GUI and not CLI, by just double clicking the EXE. This crashes for you? If so, I will make a debug load for you and we'll go from there.

That the small application you downloaded runs correctly tells me that NVDec is properly supported on your system.
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

Yes, I'm sorry, I ran that thing you said and posted the results and posted the driver version, was then trying to provide some more info.
Yes, when I try to open DGIndexNV.exe with a double click it crashes with no GUI or anything ever showing up.
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Re: DGindexNV won't open to get machine id

Post by admin »

Thank you. Please standby for a debug version in about 1/2 hour.

Make sure you do not have any debuggers running.
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Re: DGindexNV won't open to get machine id

Post by admin »

Download these two:

http://rationalqm.us/misc/DGIndexNV.exe
http://rationalqm.us/misc/Dbgview.exe

First start Dbgview. In the filter Include box put DGIndexNV and hit OK. Now start DGIndexNV. You should get some traces. Please post them here.
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

Is this it or is there suppsed to be more?

00000001 0.00000000 [1392] DGIndexNV: ref 1
00000002 0.00090893 [1392] DGIndexNV: ref 2
00000003 0.00106497 [1392] DGIndexNV: ref 3
00000004 0.00110544 [1392] DGIndexNV: ref 4
00000005 0.00191539 [1392] DGIndexNV: ref 5
00000006 0.00196952 [1392] DGIndexNV: ref 6
00000007 0.00234206 [1392] DGIndexNV: ref 7
00000008 0.46224371 [1392] DGIndexNV: ref 8
00000009 0.49834257 [1392] DGIndexNV: ref 9
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Re: DGindexNV won't open to get machine id

Post by admin »

There's supposed to be more but it crashed. :lol: This starts to to tell me where it crashed.

Investigating...please standby.
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Re: DGindexNV won't open to get machine id

Post by admin »

Please re-download DGIndexNV.exe from the misc directory and post the trace. Thank you.

I assume this is not a server or virtual machine. Is that right?
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

Server or VM? It is complicated.
It is a remote "Blade Shadow" https://shadow.tech/usen/
Windows does not report it as a VM, but there are some references to QEMU and virtio in some of the config stuff I've seen.

00000002 11.70911312 [5812] DGIndexNV: ref 1
00000003 11.70983028 [5812] DGIndexNV: ref 2
00000004 11.70992661 [5812] DGIndexNV: ref 3
00000005 11.70996380 [5812] DGIndexNV: ref 4
00000006 11.71084309 [5812] DGIndexNV: ref 5
00000007 11.71099377 [5812] DGIndexNV: ref 6
00000008 11.71138191 [5812] DGIndexNV: ref 7
00000009 11.71187878 [5812] DGIndexNV: ref a
00000010 11.71223450 [5812] DGIndexNV: ref b
00000011 11.71370983 [5812] DGIndexNV: ref c
00000012 11.71591091 [5812] DGIndexNV: ref d
00000013 11.72123337 [5812] DGIndexNV: ref e
00000014 11.72128201 [5812] DGIndexNV: ref f
00000015 11.72186661 [5812] DGIndexNV: ref g
00000016 11.72310066 [5812] DGIndexNV: ref l
00000017 11.72316360 [5812] DGIndexNV: ref m
00000018 11.72318268 [5812] DGIndexNV: ref n
00000019 11.72337341 [5812] DGIndexNV: ref o
00000020 11.72340584 [5812] DGIndexNV: ref p
00000021 11.72396469 [5812] DGIndexNV: ref q
00000022 12.23289013 [5812] DGIndexNV: ref 8
00000023 12.27265167 [5812] DGIndexNV: ref 9
00000024 12.27644920 [5812] DGIndexNV: ref 91
00000025 12.27649021 [5812] DGIndexNV: ref 92
00000026 12.27651024 [5812] DGIndexNV: ref a
00000027 12.28033257 [5812] DGIndexNV: ref b
00000028 12.28097439 [5812] DGIndexNV: ref c
00000029 12.28230858 [5812] DGIndexNV: ref d
00000030 12.28582001 [5812] DGIndexNV: ref e
00000031 12.28585052 [5812] DGIndexNV: ref f
00000032 12.28632545 [5812] DGIndexNV: ref g
00000033 12.28753757 [5812] DGIndexNV: ref l
00000034 12.28764915 [5812] DGIndexNV: ref m
00000035 12.28766441 [5812] DGIndexNV: ref n
00000036 12.28788471 [5812] DGIndexNV: ref o
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Re: DGindexNV won't open to get machine id

Post by admin »

Thank you. Investigating...

You got the entire window contents by scrolling down, right?
Server or VM? It is complicated.
Is is a remote "Blade Shadow" https://shadow.tech/usen/
Windows does not report it as a VM, but there are some references to QEMU and virtio in some of the config stuff I've seen.
Oy, that complicates things considerably.

Give me some time to look into that.
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

Saved into a text file and copy/paste out, but yes that is all of it.
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Re: DGindexNV won't open to get machine id

Post by admin »

OK, I may have a fix for you. Standby for about 10 minutes please.
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Re: DGindexNV won't open to get machine id

Post by admin »

OK, please re-download and test again. If this works, then I may have to do the same for DGDecodeNV. I'll check that while you re-run the test.

EDIT: Yup, they are both affected.
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

Hey Thanks!
The GUI opens for sure now.
Going to run a script and see what happens!
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admin
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Re: DGindexNV won't open to get machine id

Post by admin »

DGDecodeNV is broken the same way. Just try to open a file in DGIndexNV. I will slipstream the fixes for both in a little while.

It's a random thing, that's why it hasn't been reported before.
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

Ah the joys of life.
The machine code is showing up as 00000000, so I can't create a license...
It says invalid license based off the one I created with the machine code showing in DGIndexIM
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Re: DGindexNV won't open to get machine id

Post by admin »

I will send you a special key for that by PM right now. After you try it, post here if it worked.

Re-download everything from the proper binaries directory and then use the key I PM'ed you. Please advise if it is working.
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goonielife
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Re: DGindexNV won't open to get machine id

Post by goonielife »

Yes all seems to be working now!!!
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Re: DGindexNV won't open to get machine id

Post by admin »

Another happy customer. :salute:

That weird server thing was confusing my licensing code. :?

Thank God for Debugview. :lol:
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