[RESOLVED] DGDecIM crash on Windows 2012 R2

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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Tue Aug 15, 2017 12:02 pm

Please re-download and get the new trace.

It's not related to spurious DLLs, something is going wrong with WMI. This new trace will give me some return values from pEnumerator->Next which is used to query the mobo serial number.

Nico83500
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Re: DGDecIM crash on Windows 2012 R2

Post by Nico83500 » Tue Aug 15, 2017 12:34 pm

Here is the new log :
00000001 0.00000000 [22348] DGIndexIM: ref 1
00000002 0.00019167 [22348] DGIndexIM: ref 2
00000003 0.00028616 [22348] DGIndexIM: ref 3
00000004 0.00032572 [22348] DGIndexIM: ref 4
00000005 0.00036990 [22348] DGIndexIM: ref 5
00000006 0.00040178 [22348] DGIndexIM: ref 6
00000007 0.00044518 [22348] DGIndexIM: ref 7
00000008 0.00120495 [22348] DGIndexIM: ref 8
00000009 0.00137089 [22348] DGIndexIM: ref 9
00000010 0.02637910 [22348] DGIndexIM: ref 10
00000011 0.02841949 [22348] DGIndexIM: ref 11
00000012 0.02976771 [22348] DGIndexIM: ref 11a
00000013 0.03122464 [22348] DGIndexIM: ref 11b
00000014 0.03318167 [22348] DGIndexIM: ref 11c
00000015 0.03973612 [22348] DGIndexIM: ref 11d
00000016 0.03986556 [22348] DGIndexIM: ref 11e
00000017 0.04048206 [22348] DGIndexIM: ref 11f
00000018 0.04052508 [22348] DGIndexIM: ref 11h
00000019 0.04056810 [22348] DGIndexIM: ref 12a
00000020 0.06235248 [22348] DGIndexIM: pEnumerator->Next returned 1, count 0
00000021 0.06250305 [22348] DGIndexIM: ref 11i

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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Tue Aug 15, 2017 12:51 pm

WMI is giving me a non-NULL enumerator but then telling me there are no objects. Not good.

I have to think about why it could be working in the mbserialnumber.exe but not DGIndexIM.exe. Web search reveals two people with the same WMI problem and no answers.

Nico83500
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Re: DGDecIM crash on Windows 2012 R2

Post by Nico83500 » Tue Aug 15, 2017 12:59 pm

Count 0 should be Count 1 or an other value ?
Thank you for your search, but if there is no answer I don't want to take all your time :(

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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Tue Aug 15, 2017 1:35 pm

It should return 0 with count 1 and then the Get call gets the serial number string. The weird thing is that the same code worked for you with the mbserialnumber.exe. I don't like mysteries.

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Re: DGDecIM crash on Windows 2012 R2

Post by Nico83500 » Tue Aug 15, 2017 3:17 pm

If you want to do some tests tell me. Thank you for your time :-)

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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Tue Aug 15, 2017 3:51 pm

I will have more tests for you. Thank you.

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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Tue Aug 15, 2017 4:25 pm

Please re-download and try again.

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Re: DGDecIM crash on Windows 2012 R2

Post by Nico83500 » Tue Aug 15, 2017 5:01 pm

Good thing, now app doesn't crash and I have this message : Machine ID 000000000: Incorrect options to DGIndex. Please refer to the manual.
Here is the log :
00000001 0.00000000 [14052] DGIndexIM: ref 11a
00000002 0.00175039 [14052] DGIndexIM: ref 11b
00000003 0.00380422 [14052] DGIndexIM: ref 11c
00000004 0.01108962 [14052] DGIndexIM: ref 11d
00000005 0.01119064 [14052] DGIndexIM: ref 11e
00000006 0.01190393 [14052] DGIndexIM: ref 11f
00000007 0.01197576 [14052] DGIndexIM: ref 11h
00000008 0.01204798 [14052] DGIndexIM: ref 12a
00000009 0.02890692 [14052] DGIndexIM: pEnumerator->Next returned 1, count 0
00000010 0.02905327 [14052] DGIndexIM: ref 11i
00000011 0.02983301 [14052] DGIndexIM: ref 11j
00000012 0.02989984 [14052] DGIndexIM: ref 11k
00000013 0.02996553 [14052] DGIndexIM: ref 11m
00000014 0.03003659 [14052] DGIndexIM: ref 11m
00000015 0.03006309 [14052] DGIndexIM: ref 11m
00000016 0.03010649 [14052] DGIndexIM: ref 11m
00000017 0.03020291 [14052] DGIndexIM: ref 11m
00000018 0.03043068 [14052] DGIndexIM: ref 11m
00000019 0.03054976 [14052] DGIndexIM: ref 11m
00000020 0.03059777 [14052] DGIndexIM: ref 11m
00000021 0.03063080 [14052] DGIndexIM: ref 11m
00000022 0.03066115 [14052] DGIndexIM: ref 11m
00000023 0.03069034 [14052] DGIndexIM: ref 11m
00000024 0.03072030 [14052] DGIndexIM: ref 11m
00000025 0.03075026 [14052] DGIndexIM: ref 11m
00000026 0.03078022 [14052] DGIndexIM: ref 11m
00000027 0.03081018 [14052] DGIndexIM: ref 11m
00000028 0.03084014 [14052] DGIndexIM: ref 11m
00000029 0.03087049 [14052] DGIndexIM: ref 11m
00000030 0.03090083 [14052] DGIndexIM: ref 11m
00000031 0.03093041 [14052] DGIndexIM: ref 11m
00000032 0.03096037 [14052] DGIndexIM: ref 11m
00000033 0.03098995 [14052] DGIndexIM: ref 11m
00000034 0.03101952 [14052] DGIndexIM: ref 11m
00000035 0.03104948 [14052] DGIndexIM: ref 11m
00000036 0.03107944 [14052] DGIndexIM: ref 11m
00000037 0.03110902 [14052] DGIndexIM: ref 11m
00000038 0.03113898 [14052] DGIndexIM: ref 11m
00000039 0.03116856 [14052] DGIndexIM: ref 11m
00000040 0.03119813 [14052] DGIndexIM: ref 11m
00000041 0.03122886 [14052] DGIndexIM: ref 11m
00000042 0.03125959 [14052] DGIndexIM: ref 11m
00000043 0.03128955 [14052] DGIndexIM: ref 11m
00000044 0.03132028 [14052] DGIndexIM: ref 11m
00000045 0.03135101 [14052] DGIndexIM: ref 11m
00000046 0.03138097 [14052] DGIndexIM: ref 11m
00000047 0.03141093 [14052] DGIndexIM: ref 11m
00000048 0.03144128 [14052] DGIndexIM: ref 11m
00000049 0.03146701 [14052] DGIndexIM: ref 11o
00000050 0.03151464 [14052] DGIndexIM: ref 1
00000051 0.03164255 [14052] DGIndexIM: ref 2
00000052 0.03168365 [14052] DGIndexIM: ref 3
00000053 0.03171054 [14052] DGIndexIM: ref 4
00000054 0.03174818 [14052] DGIndexIM: ref 5
00000055 0.03178044 [14052] DGIndexIM: ref 6
00000056 0.03182423 [14052] DGIndexIM: ref 7
00000057 0.03247645 [14052] DGIndexIM: ref 8
00000058 0.03261050 [14052] DGIndexIM: ref 9
00000059 0.05831895 [14052] DGIndexIM: ref 10
00000060 0.06053295 [14052] DGIndexIM: ref 11
00000061 0.06056406 [14052] DGIndexIM: ref 12
00000062 0.06059095 [14052] DGIndexIM: ref 13
00000063 0.06061669 [14052] DGIndexIM: ref 14

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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Tue Aug 15, 2017 5:13 pm

No good. It's still giving count = 0. It can't read the mobo serial number. Thinking...

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