[RESOLVED] DGDecIM crash on Windows 2012 R2

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Nico83500
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Re: DGDecIM crash on Windows 2012 R2

Post by Nico83500 » Fri Aug 18, 2017 2:33 pm

You're welcome, it's a pleasure, thank you to spend your time to help me :P

Nico83500
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Re: DGDecIM crash on Windows 2012 R2

Post by Nico83500 » Mon Aug 21, 2017 2:15 am

So I've tried the new nico.exe and here is the result :
Connected to ROOT\CIMV2 WMI namespace
returned 1, count 0
No objects found
Cleaning up...
Cleanup successfull

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admin
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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Mon Aug 21, 2017 3:32 am

OK then, thanks, it's clear that the WMI query is not supported on that server. I don't have any solution short of removing my protections, and that is not likely any time soon.

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Re: DGDecIM crash on Windows 2012 R2

Post by Nico83500 » Mon Aug 21, 2017 3:38 am

No problem I understand ;) so I'll use DGDecIM only on my PC.
It's only an (perhaps bad) idea : you could test if your WMI request works and if not, get WMI BIOS serial number instead of baseboard ? And if it doesn't work show a warning "Your hardware is not supported"

WMI request on my PC :
wmic bios get serialnumber : PESZ........
wmic baseboard get serialnumber : CZC....... (serial number on the external sticker)

WMI requestion on my server :
wmic bios get serialnumber : CZ2............. (serial number on the external sticker)
wmic baseboard get serialnumber : Not available

So on ProLiant server, it seems Bios S/N replaces Baseboard S/N

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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Mon Aug 21, 2017 4:15 am

That's a good idea. I'll do some experiments and if it's feasible I'll do it.

Can you do one more experiment for me? Try to run the 32-bit version of DGIndexIM on the server. Is it the same?

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Re: DGDecIM crash on Windows 2012 R2

Post by Nico83500 » Mon Aug 21, 2017 4:24 am

Yes I've tried both and it's the same issue with x86 and x64 version.

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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Mon Aug 21, 2017 9:07 am

Thank you.

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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Mon Aug 21, 2017 3:49 pm

Please download and test this:

http://rationalqm.us/misc/DGIndexIM.exe

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Re: DGDecIM crash on Windows 2012 R2

Post by Nico83500 » Tue Aug 22, 2017 2:15 am

It works ! I get an ID on my server ! Can I generate a license and continue to test ? Or is it necessary to modify .dll also ?
And is it a x86 or x64 version ?
Thank you, you're the best ;)

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Re: DGDecIM crash on Windows 2012 R2

Post by admin » Tue Aug 22, 2017 2:43 am

Yes, go ahead and generate your license and continue. That is the 64 bit version so use the existing 64 bit DLL and Intel SW lib. If everything works, I'll update the release.

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