Cannot open mkv(AVC) in DGIndexNV

Support forum for DGDecNV
Post Reply
Shadowlord
Posts: 2
Joined: Mon Nov 04, 2019 7:25 am

Cannot open mkv(AVC) in DGIndexNV

Post by Shadowlord » Mon Nov 04, 2019 7:40 am

I cannot open videos I've recorded with my capture card directly in DGIndexNV:

File open error: Could not find a supported video track (need AVC/HEVC/MPEG2/VC1).

However, MediaInfo shows that it is indeed an AVC video stream.
When I open the video in MKVToolnix GUI and save it (without doing any changes) I can open the new file in DGIndexNV.
Is there any way to open such videos in DGIndexNV directly?

I've uploaded a short sample clip.

User avatar
Rocky
Posts: 114
Joined: Fri Sep 06, 2019 12:57 pm

Re: Cannot open mkv(AVC) in DGIndexNV

Post by Rocky » Mon Nov 04, 2019 10:19 am

That MKV has an AVC stream loaded into an MKV using "VFW compatibility mode" which is deprecated by the MKV guys. Preferred is to use the native MKV mode. I currently do not support VFW compatibility mode and it would be non-trivial to implement it. I won't say I will never do it but it will have trouble getting high on the priority list. Your workaround is just what you mentioned. Or perhaps your capture device can capture in a different container that will load directly.

Shadowlord
Posts: 2
Joined: Mon Nov 04, 2019 7:25 am

Re: Cannot open mkv(AVC) in DGIndexNV

Post by Shadowlord » Tue Nov 05, 2019 5:32 am

OK. Thank you for the clarification!

Post Reply