Licence problems
Licence problems
Hi, getting licence invalid error, even though nothing changed. Generated a new one, that worked once then i get same error again.
Cant generate any more as ive hit the limit.
Cant generate any more as ive hit the limit.
Re: Licence problems
Send me an email with your user id and include a reference to this post.
Re: Licence problems
email sent to d*nald.gr*ft@c*ntab.net
Re: Licence problems
I have reset your count to 0.
The machine ID does not change without some machine change. Usually it is caused by having different networking configurations, e.g., you switch a wireless connection on or off.
Make a license for each configuration and put all of them into the same license.txt file, one per line.
The machine ID does not change without some machine change. Usually it is caused by having different networking configurations, e.g., you switch a wireless connection on or off.
Make a license for each configuration and put all of them into the same license.txt file, one per line.
Re: Licence problems
Thanks.
Done that already, have one for WLAN and one for LAN.
Done that already, have one for WLAN and one for LAN.
Re: Licence problems
Its doing it again, works once, then get invalid licence.
Re: Licence problems
All I can advise is to add a license for each machine ID you experience. You are literally the only person among thousands reporting spontaneous machine ID changes.
Re: Licence problems
dansus, make sure you're not connecting/disconnecting to any VPN during DGNV tools usage. Having VPN (Virtual Private Network) turned on/off was changing my machineID too.
Re: Licence problems
This is most strange, think its on rebooting the ID changes.
Re: Licence problems
Im up to 7 licenses generated, only one left.
Re: Licence problems
Reach the limit of 8 licenses, please can you reset it.
Thanks.
Thanks.
Re: Licence problems
Please email me your current license file and user ID.
Are you asserting that your user ID changes on a simple reboot? If so I would want to give you a diagnostic program to find out what might be happening.
I'm not going to just periodically set you to 0. I'd prefer to give you a refund as the software would appear to not be working properly for you.
Are you asserting that your user ID changes on a simple reboot? If so I would want to give you a diagnostic program to find out what might be happening.
I'm not going to just periodically set you to 0. I'd prefer to give you a refund as the software would appear to not be working properly for you.
Re: Licence problems
Email sent.
Started when i upgraded to Win7 from XP, didnt have problems before. Will do some fiddling and reinstall Windows, see if that helps.
If you have a diagnostic program, be glad to help.
Started when i upgraded to Win7 from XP, didnt have problems before. Will do some fiddling and reinstall Windows, see if that helps.
If you have a diagnostic program, be glad to help.
Re: Licence problems
You didn't say whether a simple reboot is enough to change the ID and whether it does so every time, etc. Please give me as much info as possible so I can make a useful diagnostic build. Thanks.
Re: Licence problems
Seems a reboot is enough to change the ID, happening every time.
If i leave the pc on, i dont get the invalid license error across encodes.
If i leave the pc on, i dont get the invalid license error across encodes.
Re: Licence problems
Are you going to reset the license? I have some projects i would like to get going.
Re: Licence problems
Sorry, but I want to troubleshoot the issue first. If at any time you prefer a refund please advise.
Apparently your IP address is changing on every reboot. We have to make that stop. Do you have a router connected to the PC? If so, please give make and model, also how is it configured to assign IP addresses to the PC?
Apparently your IP address is changing on every reboot. We have to make that stop. Do you have a router connected to the PC? If so, please give make and model, also how is it configured to assign IP addresses to the PC?
Re: Licence problems
BT Home Hub V3, connected via LAN, DHCP.
Re: Licence problems
Configure it to give a static IP to your PC.
Re: Licence problems
Done.neuron2 wrote:Configure it to give a static IP to your PC.
Although DHCP was enabled, there is an option to use the same IP, which was also enabled.
Re: Licence problems
And the result is...?
Does it still change the IP address on a reboot?
Does it still change the IP address on a reboot?
Re: Licence problems
Sorry for the delay, didnt see a new page had started.
The IP is the same, but the ID still changes after reboot.
The IP is the same, but the ID still changes after reboot.
Re: Licence problems
How did you query that motherboard ID and can you do it with standard code that will work on all systems?
@dansus
The machine ID is derived directly from the IP address, so I am baffled. I will make a diagnostic load for you later today.
@dansus
The machine ID is derived directly from the IP address, so I am baffled. I will make a diagnostic load for you later today.
Re: Licence problems
OK, thanks for looking into it for us.
Re: Licence problems
Hows the diagnostic load coming along?