Support forum for DG Tools

Hi,

As a recent new user to DGDecNV I am quite happy with the software. The quality of the 2x de-interlace is nice, and at a speed that is reasonable. So far I have encountered only one problem which may be a file problem, and not a bug, but I am reporting here in case.

At the end of one mkv file DGIndexNV crashes. Remuxing the MKV did not help, however chopping the last 5 seconds off the end solved the problem (the chopped 5 seconds still causes the crash).

The version of of DGDecNV is 2037 and I am using a GTS 250 video card ( see attachment image for full spec ). The sample mkv can be downloaded from:

http://www.modified.cc/samples/DGDecNV/ ... hAtEnd.mkv

It is about 5MB in size.

Could you please check why this file is causing the software to crash.

Thanks.

I've duplicated it. Investigating...

It seems there is an incomplete slice at the end of the file.

As it is a small change for a rare issue, I have slipstreamed a fix into 2037. Please re-download and update DGIndexNV.exe.

Sorry for the late reply. Thanks very much for looking into this (and providing a fix) so quickly.

Regards.